Our client is a platform for electric motorcycle or EV bike rental service.
Job Responsibilities
- Oversee weekly, monthly, and new client onboarding activities, and provide assistance to
- Analyze the configuration of consumer access to ensure it meets customer needs.
- Keep track of all systems' health and utilization, and act as a point of contact for urgent problems.
- Make the opportunity to design a system, a process, and related documents that are in line with service and regulatory requirements.
- Respond proactively to potential problems by looking into and resolving complaints or issues on behalf of clients or related parties.
- Develop a strategy for service level agreements and improvements.
- Monitor and maintain up to date on operations strategies, guidelines, and objectives for various projects and teams.
- Take the lead in the team's operational delivery to ensure that it delivers planning support, scientific, procedural, regulatory, and quality services on schedule, within budget, and to the highest standards.
- Use project management abilities to execute solutions and assist decision-making by analyzing, interpreting, and presenting data to highlight problems, risks, and mitigating actions.
Requirements
- More than 10 years of operation management experience in the automobile, e-marketplace, e-commerce or e-business industries
- High ethical requirements, results-driven, self-driven, with excellent management and collaboration abilities.
- Strong project management ability in a fast-paced environment.
- Good communication skills in both written and spoken Thai and English are essential.
If you are interested, please submit your CV by clicking the 'APPLY' or send it to pacita.phaohusara@jac-recruitment.com
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