Key Responsibilities
Revenue Management & Strategy
Develop and execute revenue strategies to maximize RevPAR, ADR, and occupancy across all market segments.
Analyze market trends, competitor pricing, demand patterns, and booking pace to adjust pricing strategies proactively.
Manage room inventory, rate parity, and distribution across OTAs, brand website, and direct channels.
Prepare weekly, monthly, and quarterly revenue forecasts and performance reports.
Lead regular revenue meetings and advise management on strategic commercial decisions.
Reservations & Distribution
Oversee the reservations team to ensure accurate bookings, excellent customer service, and efficient workflow.
Ensure reservation processes align with hotel standards and deliver a seamless guest booking experience.
Maintain and optimize PMS, CRS, and channel manager configurations.
Monitor OTA performance, content accuracy, promotions, and availability.
Reporting & Analysis
Review daily pickup reports, pace reports, market intelligence, and forecast accuracy.
Identify risks and opportunities, making timely recommendations to management.
Qualifications
Education & Experience
Bachelor’s degree in Finance, Business management, Economics, or a related field.
Minimum 5-7 years of experience in revenue management or reservations within the hotel industry; boutique or lifestyle hotel experience is a plus.
Strong understanding of revenue management principles, distribution channels, and hotel analytics.
Strategic thinker with strong analytical and problem‑solving abilities.
Ability to work under pressure, manage multiple priorities, and make decisions based on real-time data.
Excellent communication and interpersonal skills; able to collaborate effectively with cross‑functional teams.
High attention to detail with strong organizational skills.
Proficiency in revenue management systems, channel managers, PMS, CRS, and OTA extranets.
Comfortable with dynamic environments and able to adapt quickly to changing market conditions.