Our partner company is looking for a Presales Engineer (Security) with experience in security architecture and consultancy. Responsibilities include designing security architectures, demonstrating product capabilities, and driving technical discussions to support Palo Alto Networks sales.
Location: Huay Kwang, Bangkok (BTS/MRT Accessible)
- Plan and execute the deployment of security solutions including firewalls, VPN, NAC, and endpoint security systems based on client needs and project specifications.
- Perform system integration, testing for compatibility, and interoperability checks.
- Offer technical support at L2/L3 levels during project deployment and post-launch phases.
- Identify, diagnose, and resolve complex technical problems related to security devices and software.
- Conduct post-installation training sessions and operational handover to clients.
- Maintain strong relationships with clients, ensuring satisfaction and identifying areas for improvement.
- Collaborate with sales teams, project coordinators, and technology vendors to ensure efficient service delivery.
- Document system configurations, deployment procedures, and support processes thoroughly.
Qualifications:
- Bachelor's degree in Computer Science, Information Technology, or a related discipline.
- Proven 3+ years of experience in deploying and supporting network security systems.
- Deep understanding of network protocols, routing, and security frameworks.
- Experience working with major security brands such as Fortinet, Palo Alto, Cisco, Check Point, or Sophos.
- Strong analytical and troubleshooting abilities.