Responsibilities:
Manage and maintain infrastructure operations, including servers, networks, storage, firewall, and database administration (DBA).
Provide technical support and oversee application platform management for various systems, including SAP, .NET, and Salesforce.
Lead the administration, configuration, and maintenance of enterprise-level SAP applications by collaborating with SAP Basis and SAP Functional teams to ensure their availability and reliability.
Cultivate relationships with SAP application vendors and suppliers to facilitate effective communication and collaboration.
Offer user support for enterprise applications, addressing queries and troubleshooting issues to ensure smooth operation.
Implement change management processes to facilitate seamless transitions and updates within the application environment.
Establish and maintain security measures to protect sensitive data within SAP applications, ensuring compliance with relevant regulations and standards.
Qualifications:
Bachelor's degree in computer science, information technology, or related field.
Proven experience in infrastructure operations management and application platform management.
Expertise in SAP Basis administration and functional consulting.
Familiarity with SAP modules such as FI/CO, SD, MM, PP.
Strong vendor management skills and ability to foster positive relationships with suppliers.
Excellent communication and interpersonal abilities.
Proficiency in change management processes.
Understanding of security measures and compliance standards relevant to enterprise applications.