Position: Senior Technical Support Engineer
Salary: THB 60,000 – 80,000
Location: Bangkok
RESPONSIBILITY:
Work independently on different phase of engineering projects from system design, software programming to project execution and final site validation
Deliver consulting projects by adapting and applying international and local machinery safety standards, conducting onsite assessment and validation, preparing detailed reports in English
Oversee and ensure technical support assistance to customers
Respond in a timely manner to all customer enquiries related to products and services
Research, diagnose, troubleshoot and prepare solutions to resolve all technical issues related to products and services
Follow up with customers in a timely manner to ensure all issues are addressed to satisfaction after resolution or after troubleshooting
Provide product and safety training to customers when required
Provide technical support to the company events, roadshows and exhibitions
Lead the technical topics on seminars, presentations and roadshows when required.
JOB QUALIFICATION:
Bachelor’s Degree in a Technical discipline
5+ years working experience with automation and safety products, safety assessments and automation and safety solutions
Demonstrated understanding of discrete manufacturing processes, automation design and integration
Strong understanding of machinery safety in manufacturing environment
Possess a solid understanding of architectural, mechanical and electrical drawings
Familiar with Allen Bradley, Siemens and or other PLC and HMI programming
Excellent verbal and written communication skills – English
Technical knowledge in machinery safety standards (e.g. ISO 12100, 13849, 62061) is an advantage
Technical knowledge in process safety (e.g. HAZOP, ATEX, HAC) is an advantage
Travelling is required