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ERP Technical Analyst

Job Title: ERP Technical Analyst
Contract Type: Permanent
Location: BTS
Reference: TH_BKK_006558[141]
Contact Name: Srisuri Tangwai (Su)
Contact Email: Srisuri.Tangwai@jac-recruitment.com
Job Published: January 21, 2021 11:03

Job Description


  • Provide end user support and training for iDempiere ERP
  • Troubleshoot, resolve or escalate issues and incidents
  • Test application and program changes
  • Liaise with ERP key users to identify and document incremental improvements to ERP processes and system
  • Process owner iDempiere Master Data (BP, Product)
  • Master data owner Service Products, Expense Types and Chart of Accounts
  • ERP implementation and configuration tasks
  • Maintain iDempiere ERP documentation including but not limited to process documentation, user guides and exercise sheets using designated tools and ensure documentation is up-to-date at all times
  • Obtain and maintain know-how and skills required to fill out the above responsibilities using various knowledge sources including but not limited to process Baseline, standard documentation, ERP academy training, Accounting Guidelines

    Required qualifications:

    • Basic ERP module and business process know-how
    • Experience in an ERP support, ERP project or ERP rollout function
    • Accounting knowledge is a plus
    • Basic technical skills including advanced EXCEL (e.g. Pivot tables, VLOOKUP etc).
    • Good command of English
    • Good general communication and interpersonal skills
    • Expected experience and skills include:

    o    Amazon Web Services EC2, RDS, S3

    o    PostgreSQL DB admin

    o    GitHub

    o    Linux

    o    SQL

    o    Java, Maven (preferred but not required)

    o    Basic familiarity with ITIL processes (or similar) in the areas user access and change management.

    • Good command of written and spoken English

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