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Customer Success Manager

Job Title: Customer Success Manager
Contract Type: Permanent
Location: Din Daeng
Specialisation:
Industry: Information Technology
Salary: THB 150,000 (Depends on Skill)
Reference: TH__003207
Contact Details: K.Phattaratarin (Aon)
Contact Email: Phattaratarin.A@jac-recruitment.com
Contact Phone: 02-261-1270
Published: 18 days ago

Our client, Japanese company in Tokyo. We develop customer relationship management and mobile/web marketing software. Now looking for an experienced candidate to join as the Customer Success Manager.

Job Description

  • Build strong relationships with your customers as a trusted adviser
  • Help the customers to realize ROI from company by working with them to build and support a
    comprehensive Success Plan in furtherance of their marketing and CRM strategies.
  • Be a dedicated point of contact for strategy, product training, and non-technical support
    questions.
  • Be a thought leader for your customers, analyzing use-cases and recommending
    market/vertical best practices to enhance client marketing programs.

Qualification 

  • University degree at minimum, from 3 years of relevant work experience in Digital Marketing, Customer Success and Mobile marketing.
  • Thai Nationality Only
  • Strong in client-facing skills
  • Energetic and love to solve the problem
  • Strong communication and consulting skills with ability to coordinate with the client across level
  • Good command of English, both written and verbal

Location: MRT Rama 9

Working time: Monday - Friday, 9.00-18.00 

To apply for this job, click on the apply button or contact the consultant above directly. (*Only shortlisted candidate will be contacted.)