POSITION: SERVICE ENGINEER – MACHINE
BUSINESS: Auxilary machinery
LOCATION: BANGKOK
SALARY: 40,000 – 70,000 THB
Responsibility:
- Installation, commissioning, and start-up of company products in Asia Pacific countries
- Troubleshoot and maintain company’s products, guiding customers on proper and effective spare parts purchases.
- Collaborate with sales, sales admins, and project engineers, sharing information and details of ongoing project activities.
- Work closely with the service manager, sharing issues experienced, actions performed, and technical considerations.
- Analyze and evaluate installation progress, ensuring alignment with given documentation (e.g., flowsheets, layouts, packing lists, electrical diagrams)
- Supervise and manage subcontractor activities for mechanical and electrical installations.
- Report any unscheduled waiting time due to material shortages or third-party delays, as well as any extra costs encountered during installation.
- Evaluate and report any lack or excess of material present at the installation site.
- Manage installation activities, reporting to the service manager and project manager.
- Monitor system performance during start-up, ensuring they are in line with company standards.
- Provide technical training to customers (operational and theoretical)
- Compile daily service reports for cases assigned in the company’s network, describing performed activities and their duration, and promptly uploading them into the system once completed.
Qualification:
- Bachelor’s degree in Electrical, Mechanical, Mechatronic Engineering or related field.
- Minimum 2 years of hands-on experience in machinery service role, preferably in plastic processing machine or chiler.
- Good command of English
- Willingness to work under time pressure without compromising the quality of work.
- Ability to travel within Asia Pacific and Europe
- Availability to work on weekends if required (not every weekend)
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