Position: Sales Engineer (SaaS Solutions)
Location: Bangkok (BTS/MRT Accessible)
Key Responsibilities
Pre-Sales
Collaborate with the sales team to develop effective strategies for new customer acquisition.
Prepare and deliver technical proposals and documentation.
Create and execute product demonstrations.
Conduct presentations and address technical inquiries during Q&A sessions.
Support implementation and onboarding for new clients.
Post-Sales
Deliver training sessions for existing customers.
Provide technical support, including troubleshooting and usage guidance.
Partner Support
Share technical knowledge of our products with partners.
Assist partner sales teams with technical expertise.
Respond to technical inquiries from partners.
Development
Perform custom development for our SaaS platform using JavaScript and no-code tools.
Additional Responsibilities
Act as the first point of contact during service incidents (e.g., outages).
Support internal system development and operations.
Participate in internal meetings and cross-functional projects.
Qualifications
Minimum 3 years of experience as a Sales Engineer or System Engineer.
Hands-on programming experience.
Language Skills
English: Business level proficiency.
Japanese (Would be advantage)
Business Experience
Experience in system proposal and solution design.
Previous work experience in a SaaS product company.
Project management experience.
Technical Skills
Proficiency in JavaScript.
Familiarity with SaaS platforms and no-code tools.