Position: Quality Manager
Salary: 80,000 – 120,000 THB / month
Welfares: Bonus, PVF, Housing, COLA
Location: Sriracha, Chonburi
Working Day: Only Monday to Friday
Responsibilities:
Develop, implement, and maintain the plant's Quality Management System in accordance with international standards, such as ISO 9001.
Ensure all manufacturing processes and products are in full compliance with relevant industry standards, regulations, and company policies.
Lead and manage internal and external audits (e.g., ISO 9001, customer audits) and ensure timely and effective closure of all findings.
Prepare and present regular reports on quality metrics, performance, and trends to the Thai Quality Manager and other senior management.
Lead, mentor, and develop the plant's quality assurance team, fostering a culture of ownership, accountability, and continuous learning.
Promote a plant-wide culture of quality excellence, where everyone is responsible for quality and safety.
Oversee all quality control activities from raw material inspection (incoming quality control) to in-process and final product inspection.
Implement and manage statistical process control (SPC) to monitor and control key process parameters and prevent defects.
Lead the investigation of quality issues, both internal and external (customer complaints), using root cause analysis (RCA) tools such as 8D, Ishikawa (fishbone) diagrams, and 5 Whys.
Implement and verify the effectiveness of corrective and preventive actions (CAPA) to mitigate quality issues and prevent recurrence.
Drive and lead continuous improvement initiatives using methodologies such as Six Sigma, Lean Manufacturing, and Kaizen to reduce waste, improve efficiency, and enhance product quality.
Collaborate with other departments, including Production, Engineering, and Supply Chain, to identify and resolve quality-related problems.
Work closely with the sales and service teams to analyze customer feedback and translate it into actionable improvements.
Manage the supplier quality assurance program, including supplier audits, qualification, and ongoing performance monitoring.
Ensure that all incoming materials and components meet quality specifications.
Qualifications:
Bachelor's degree in Engineering (Mechanical, Electrical, Industrial, or a related field) or a relevant discipline.
Minimum of 10 years of experience in a quality management role within a manufacturing environment, preferably in the automotive, electronics or a similar industry. Strong knowledge of production processes and quality control standards.
Proficiency in quality and problem-solving tools, such as Six Sigma (Green or Black Belt certification is a plus), SPC, FMEA, 8D, and RCA.
Excellent attention to detail and problem-solving skills.
Strong leadership and communication skills.
Ability to work collaboratively with cross-functional teams.
Good command in English.