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IT Technical Service Desk

Job title: IT Technical Service Desk
Location: Ayutthaya
Specialisation: Engineering & Manufacturing
Salary: THB 50,000 - 70,000 (Annual)
Reference: PR/117228
Job published: May 08, 2025 10:59
Work Arrangement: Onsite

Location: Wang Noi, Ayudhya

Overview: Our client business is about returnable packaging solution for supply chains, operating the business over 10 regions throughout the Asia Pacific. Welcome to work with the multi-national work environment!

 

Description
  • Provide Support to internal users and drive positive IT Service satisfaction 
  • Oversee, track, and ensure the smooth operation of all IT networks and systems within the organization

  • Manage the helpdesk and resolve daily technical issues for internal users across the company group

  • Setup, install and troubleshooting Infrastructure/Network

  • Install and Set up Hardware and Software and Backup application 

  • Support IT projects (System Upgrades, Migration and outage management)

  • Keep records up to date, manage inventory, and maintain the service database.

  • Travel to various sites to provide tech support across the SEA region (Malaysia, Philippine, Indonesia, Vietnam)

  • Conduct users training sessions

 

Qualification
  • Bachelor’s Degree in Information Technology, Computer Engineering, related field 
  • 3+ years of work experiences in Technical Support, Technical Engineer, IT Service Desk

  • Experiences with Azure Cloud Technology, Windows Infrastructure, Virtual Environment and FortiGate Security device.

  • Strong English communication (Report to Hong Kong)

  • Flexibility to support 2 sites (main in Ayudhya and 1-2 times to Bangkok office)

  • Able to go overseas to support IT Tasks for regional site If requested.

 
 

Interested applicants, please click APPLY NOW. Due to the high number of applicants, we regret to inform that only shortlisted candidates will be notified. Thank you for your understanding.

 

 

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