Location: Wang Noi, Ayudhya
Overview: Our client business is about returnable packaging solution for supply chains, operating the business over 10 regions throughout the Asia Pacific. Welcome to work with the multi-national work environment!
Description
Provide Support to internal users and drive positive IT Service satisfaction
Oversee, track, and ensure the smooth operation of all IT networks and systems within the organization
Manage the helpdesk and resolve daily technical issues for internal users across the company group
Setup, install and troubleshooting Infrastructure/Network
Install and Set up Hardware and Software and Backup application
Support IT projects (System Upgrades, Migration and outage management)
Keep records up to date, manage inventory, and maintain the service database.
Travel to various sites to provide tech support across the SEA region (Malaysia, Philippine, Indonesia, Vietnam)
Conduct users training sessions
Qualification
Bachelor’s Degree in Information Technology, Computer Engineering, related field
3+ years of work experiences in Technical Support, Technical Engineer, IT Service Desk
Experiences with Azure Cloud Technology, Windows Infrastructure, Virtual Environment and FortiGate Security device.
Strong English communication (Report to Hong Kong)
Flexibility to support 2 sites (main in Ayudhya and 1-2 times to Bangkok office)
Able to go overseas to support IT Tasks for regional site If requested.
Interested applicants, please click APPLY NOW. Due to the high number of applicants, we regret to inform that only shortlisted candidates will be notified. Thank you for your understanding.
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