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Airfreight CS Manager (Import Export)

Job title: Airfreight CS Manager (Import Export)
Contract type: Permanent
Location: Bangkok
Specialisation: Logistics and Supply Chain
Reference: PR/112689
Job published: October 13, 2023 22:43
Responsibilities:
•  Manage for the customer service/operation process and efficiency of airfreight team (import / export) to meet with company policy and customer requirement.
•  Oversee, train, and develop CS team to work well under company strategy. 
•  Work closely with customers, colleagues and third parties to ensure smooth 
operations to deadlines. 
•  Effect necessary communication and motivation to staff. Monitors individual 
performance via observation and review of various productivity matrix’s. 
 
Qualifications:
•  Bachelor degree in Logistics or related fields. 
•  8+ year in airfreight import – export customer service, freight 
forwarding, logistics, air cargo.  
•  Strong in team management skills and able to handle pressure.
•  Good communication and interpersonal-, teamwork-, and managerial- skills. 
•  Good command of spoken and written English.