Responsibilities:
• Manage for the customer service/operation process and efficiency of airfreight team (import / export) to meet with company policy and customer requirement.
• Oversee, train, and develop CS team to work well under company strategy.
• Work closely with customers, colleagues and third parties to ensure smooth
operations to deadlines.
• Effect necessary communication and motivation to staff. Monitors individual
performance via observation and review of various productivity matrix’s.
• Oversee, train, and develop CS team to work well under company strategy.
• Work closely with customers, colleagues and third parties to ensure smooth
operations to deadlines.
• Effect necessary communication and motivation to staff. Monitors individual
performance via observation and review of various productivity matrix’s.
Qualifications:
• Bachelor degree in Logistics or related fields.
• 8+ year in airfreight import – export customer service, freight
forwarding, logistics, air cargo.
• Strong in team management skills and able to handle pressure.
• Good communication and interpersonal-, teamwork-, and managerial- skills.
• Good command of spoken and written English.
• 8+ year in airfreight import – export customer service, freight
forwarding, logistics, air cargo.
• Strong in team management skills and able to handle pressure.
• Good communication and interpersonal-, teamwork-, and managerial- skills.
• Good command of spoken and written English.