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Service Engineer

Job Title: Service Engineer
Contract Type: Permanent
Location: Bangkok
Salary: THB 45,000 - 70,000
Reference: TH_JOB_X41515
Contact Name: K.Chanida (Cherry)
Contact Email: Chanida.Kaewkunha@jac-recruitment.com
Job Published: July 19, 2019 15:25

Job Description

About Employer: One of the global manufacturers of industrial robots and solutions for factory automation is now looking for Thailand Service Engineers to join their team for 24/7 stand-by support to local clients in Food Beverage, Retailer, E-Commerce, etc.

Job description for this position:

  • Provide support to customers for the system installed when clients require
  • Plan and perform regular inspection and maintenance service on site
  • Respond to customers' concern and complaints in adequate manner
  • Recover the systems in the shortest reasonable time
  • Record incident/problem in open post lists and prepare action plans for the open points
  • Organize open point meeting with stakeholder and take lead to close the open issue
  • Be a single point of contact between customer and back office technical support team
  • Assist in commissioning and deployment during project implementation phase, and to provide on-site assistance
  • Manage spare parts 


  • Male, Age 28-35 years old
  • At least a Diploma/bachelor’s degree holder in Mechatronics/Mechanical/Electrical/Controls Engineering or equivalent.
  • Minimum 3-5(Sr.) year of working experience preferably in installation, commissioning and customer support services of industrial /process equipment with strong knowledge in PLC.
  • Knowledge in Logistics Automation solutions
  • Able to communicate in English (reporting to Leader in Malaysia and coordinate with regional team)
  • Able to communicate with customers (external and internal) in high pressure situations and maintain strong customer relationships.
  • Independent and able to work under pressure, tight schedule and odd hours.
  • Good level of health and fitness and to be able to work safely at height.
  • Efficient time management in the sense of result improvement.
  • Willing to travel both domestically and overseas on short notice.
  • Compliance to Safety regulation.

 Further info:

  • 5-yr contractual employment (Renewable - based on individual performance & company discretion)
  • 1-Month Completion Bonus 
  • Yearly Performance Bonus (Based on company & individual performance)
  • Stand-by Allowance THB 5,000
  • Daily Allowance
  • Actual claimed gasoline expense
  • Group Medical & Health Insurance 


To apply for this job, click on the apply button or contact the consultant above directly.

(*Only shortlisted candidate will be contacted.)



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