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Customer Service Staff (Import-Export)

Job Title: Customer Service Staff (Import-Export)
Contract Type: Permanent
Location: Phrakranong
Reference: TH_JPC_006306[690]
Contact Name: Roongroj Watthanaapisith (Noinah) (066-097-2940)
Contact Email: roongroj.w@jac-recruitment.com
Job Published: November 26, 2020 13:07

Job Description

Job responsibilities

  • Communication within the company group, customers and service providers
  • Receive order and/or forecast from customers, Plan and process order to factory
  • Process shipping instructions, invoices and packing list
  • To review and check import-export documents
  • Monitoring the order & shipping status of customer and factory to be on schedule
  • Communicate between factory & customer and service providers for order & shipping status
  • Communicate between company group and customers for individual programs
  • Responses for the customer support and sales documents (filing)
  • Travel to the customer when necessary
  • BOI project controller
  • Another assignment as required



  • Basic communication in English with company group and customers
  • Knowledge of Import & Export, customer clearance
  • Experience of BOI knowledge will be an advantage
  • OEM ordering and or logistic experience
  • Logically understand and conduct repeated tasks
  • Experience in automotive OEM or OEM relative background
  • Experience in ERP (QAD) system will be an advantage
  • Working experience with freight forwarder will be an advantage

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