Connecting...

Customer Service Representatives

Job Title: Customer Service Representatives
Contract Type: Permanent
Location: Bangkok
Specialisation:
Industry: Others
Salary: THB 25,000 - 35,000
Reference: TH_MNC_002412
Contact Details: K.Rapeepat (Rapee)
Contact Email: Rapeepat.Sutaveesup@jac-recruitment.com
Contact Phone: 02-261-8710
Published: 16 days ago

Job Description

  • Responsible for answering in-bound calls and appropriately route calls in a professional manner.
  • Responsible for making daily outbound calls to engage clients and to seek collaboration opportunities.
  • Respond to customer inquiries both by email and phone as well as handle and resolve customer complaints and follow up with customers.
  • Update and input relevant information of new clients into company’s CRM system.
  • Provide customers with information regarding company's services as well as process applications, forms and orders.
  • Identify and escalate priority issues, as per escalation protocol.
  • Relay messages to appropriate company employees as needed. 

Qualifications

  • Thai Nationality only, male or female age between 24-30 years old.
  • Bachelor’s degree or higher in any fields.
  • At least 1-year experience in customer service or tele-sales fields, preferably who has experience in healthcare industry and medical services.
  • Has strong service mind and excellence interpersonal skills.
  • Fluent in both written and spoken English.
  • Computer literacy especially in MS Office suit.
  • Able to work under hard pressure and a team player person.
  • 5 days’ work per week – Monday to Friday from 9.00 AM – 19.00 PM

 

To apply for this job, click on the apply button or contact the consultant above directly.

(*Only shortlisted candidate will be contacted.)