Our client is an international well-known medical device company. They are now looking for candidates to join as a Customer Service Representative.
Job Description:
- Ensure the timely delivery of a high-quality standard of service to all customers, both internal and external
- Communicate courteously with customers by telephone, email and face to face
- Provide support and advice to customers utilizing company's product or services
- Update system effectively to enable accurate reporting
- Supporting services agents, funders, clinical professionals, dealer network, sales staff and end-user to encourage the growth in company's customer data base
- Maintain business, client and patient confidentiality and behave with integrity and honesty in all customers and client interaction
- Assist the sales team with pricing, product availability and key product information
- Monitor order dates and advise the necessary parties of any delays
Qualification:
- Bachelor’s degree or higher in English, Business Administration or related field
- Thai Nationality, Male or Female, age between 22-30 years old (For Junior Level)
and 30-40 years old (For Senior Level) - At least 2-3 years experiences in Customer Services role for Junior level
and 5-10 years for Senior level - Experience in Medical Device industry would be advantage
- Intermediate in Microsoft Office; Word, Excel, and Outlook
- Experience in ERP/CRM system is a must (can use SAP would be advantage)
- Good command in English both written and spoken
Working Location: Bangkok (BTS Sukhumvit Line)
To apply for this job, click on the apply button or contact the consultant above directly. (*Only shortlisted candidate will be contacted.)