Business Analyst (MNC)

Job Title: Business Analyst (MNC)
Contract Type: Permanent
Location: Bang Rak
Salary: Negotiable
Reference: MNC-EQ-37439
Contact Name: K.Worrasuda (Tik)
Contact Email:
Job Published: November 02, 2017 09:52

Job Description

Our client is software solution company.



We have an exciting role for a Switching and Payments Business Analyst in our Bangkok office. This role reports to the Head of COE – Payments Solutions – ASEAN & North Asia. This person will plan and design business processes and make recommendations and changes to improve and support business systems and activities and/or to deliver greater effectiveness and efficiency on switching and payment.



  • Performs client’s requirement gathering and analysis of the business goals, objectives and needs of the general business environment for clients and translate these requirements to Functional Definition Document.
  • Plans and designs business processes and make recommendations and changes to improve and support business systems and activities and/or to deliver greater effectiveness and efficiency on project implementation.
  • Utilizes systems and data to resolve business issues in the most effective and productive manner.
  • Identifies and implements best practices and suggests how to improve current practices.
  • Calculates/estimates costs and benefits of alternative actions or solutions to establish their viability/return on investment.
  • Develops recommendations to solve problems and issues related to business operations.
  • Analyzes and documents business processes and metrics and identifies improvement opportunities.
  • May train internal/client employees on changes to business practices, processes or procedures.
  • May perform special projects upon request and on occasion.
  • May provide coaching and/or guidance to less experienced Business Analysts.
  • Other related duties assigned as needed.


  • 5-10 years’ experience as a Business Analyst implementing business processes of switching and payment projects in the banking and financial industry.
  • Has the ability to assess requirements, alternatives, and risks/benefits for a medium-to-high impact project
  • Knowledge of financial and banking services industry.
  • Knowledge of ATM/POS and Electronic funds transfer (EFT) Switching System and Payments/Settlement Processing for bank are advantage.
  • Knowledge of the business goals, objectives and business operations for the appropriate segment, division, group or line of business.
  • Knowledge of basic financial analysis principles and ratios.
  • Proficiency in standard office software, such as MS Office, Visio, MS Access, etc.
  • Proficiency in industry-standard process methodologies (e.g., Six Sigma, LEAN, ISO, CMM, etc.).
  • Excellent verbal and written communication skills to audiences of various levels in the organization (e.g., executive, management, individual contributors).
  • Willingly shares relevant knowledge and expertise to other resources.
  • Excellent analytical, decision-making, problem-solving, interpersonal, team, customer service, negotiation, conflict management and time management skills.
  • Ability to persuade and influence others on the best approach to take.
  • Ability to estimate work effort for project sub-plans or small projects and ensure the project is successfully completed.
  • Is resourceful and proactive in gathering information and sharing ideas.

Location: BTS ChongNonSi


To apply for this job, click on the apply button or contact the consultant above directly.

(*Only shortlisted candidate will be contacted.)