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TECHNICAL & SERVICE MANAGER - Test & Measurement

Job title: TECHNICAL & SERVICE MANAGER - Test & Measurement
Specialisation: Engineering & Manufacturing
Salary: THB 80,000 - 80,000 (Monthly)
Reference: PR/112799
Job published: October 26, 2023 11:33
POSITION: TECHNICAL & SERVICE MANAGER - Test & Measurement
PRODUCT: Test & Measurement
LOCATION: Bangkok
SALARY:  80,000 THB or open to discuss
Responsibilities 
  • Lead, manage and develop all activities involved in technical, service and after sales support. 
  • Provide technical expertise for solution implementation to customers based on company products and services.
  • Understand customer’s problems/requirements, recommend solutions to meet their needs, and thus ensuring customer satisfaction.  
  • Integrate products and services (at the system/ solutions level) into customer’s environment.
  • Support internal and external customers on technical know-how.
  • Ensure product functions as per specifications.
  • Ensure system solution platform is functioning properly at the customer site.
  • Conduct customer training classes related to our application, as well as assist in pre-sales activities.
  • Provide on-site installation and commissioning, maintenance and repair of company systems solutions which may include hardware and software.
  • Repair of equipment at Company Service Centre (if not repairable at site).
  • Upkeep of service lab and project support infrastructure.
  • Represent the company for customer support role and responsible for customer’s satisfaction with equipment and servicing.
Qualifications 
  • Bachelor / Master Degree in Telecommunication or Electronics or relevant field of studies.
  • At least 10 years working experience in Service and Repair.
  • Background in RF technologies and test & measurement equipment, radio
communications and radio monitoring products.
  • Strong electronic testing experience and capable of performing a wide range of troubleshooting and repair activities.
  • Good command of written and spoken in English.
  • Resourceful, proactive and independent. 
  • Excellent attitude.
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