POSITION: TECHNICAL & SERVICE MANAGER - Test & Measurement
PRODUCT: Test & Measurement
LOCATION: Bangkok
SALARY: 80,000 THB or open to discuss
Responsibilities
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PRODUCT: Test & Measurement
LOCATION: Bangkok
SALARY: 80,000 THB or open to discuss
Responsibilities
- Lead, manage and develop all activities involved in technical, service and after sales support.
- Provide technical expertise for solution implementation to customers based on company products and services.
- Understand customer’s problems/requirements, recommend solutions to meet their needs, and thus ensuring customer satisfaction.
- Integrate products and services (at the system/ solutions level) into customer’s environment.
- Support internal and external customers on technical know-how.
- Ensure product functions as per specifications.
- Ensure system solution platform is functioning properly at the customer site.
- Conduct customer training classes related to our application, as well as assist in pre-sales activities.
- Provide on-site installation and commissioning, maintenance and repair of company systems solutions which may include hardware and software.
- Repair of equipment at Company Service Centre (if not repairable at site).
- Upkeep of service lab and project support infrastructure.
- Represent the company for customer support role and responsible for customer’s satisfaction with equipment and servicing.
- Bachelor / Master Degree in Telecommunication or Electronics or relevant field of studies.
- At least 10 years working experience in Service and Repair.
- Background in RF technologies and test & measurement equipment, radio
- Strong electronic testing experience and capable of performing a wide range of troubleshooting and repair activities.
- Good command of written and spoken in English.
- Resourceful, proactive and independent.
- Excellent attitude.
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