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Key Account Manager (MNC)

Job title: Key Account Manager (MNC)
Contract type: Permanent
Industry: Logistics & Trading
Salary: THB 45,000 - 70,000 Negotiable
Reference: MNC-EQ-42061
Contact details: K.Natachai (Chai)
Contact email: Natachai.Srisuwong@jac-recruitment.com
Job published: October 04, 2018 18:12

Job Description:

  • To supervise and control day to day Operation in guidance and problem solving
  • To handle the Key account management of assigned customer
  • To advise and give solutions on Customs issues to customer
  • To cooperate with operation/customs clearance department in solving daily operational problem of assigned K/A customer and report status to customer
  • To handle the Management of appointed K/A customer and co-operate with customers/overseas office and inter office
  • To develop additional business from existing customer focusing of directly assigned K/A customer
  • To conduct improvement implementation meeting with customer and to attend monthly or bi-monthly review meetings
  • To monitor and prepare KPI analysis and assure that committed KPI’s are met to customer satisfaction
  • To issue MOM from customer meeting and conduct internal improvement meeting across related departments
  • To monitor, record and follow-up status of customer progress
  • To monitor, record and update status to customer of HS Code master list
  • To monitor, record and update status to customer of BOI Certificate validity & Stock reconsolidation
  • To monitor, record and update status to customer of FTA Formula validity
  • To monitor, record and update status to customer of BIS 19 Refund process
  • To monitor & check freight audit process accuracy
  • To monitor & check missing invoice status and liaison with A/R performance
  • Following up on Track & Trace report and support data to customer
  • To monitor, consolidate, check and submit report as per customer target date
  • To support manager Global Key Account Management with various assignment


  • 5 years working experience in the same field
  • At least 34 years old
  • Bachelor Degree or higher in related field
  • Good experience in Sea freight and Customs import/export clearance process
  • Good experience in K/A management preferably in chemical industry
  • Computer skills with Microsoft office
  • Excellence knowledge in Customer Service and highly service minded mentality


To apply for this job, click on the apply button or contact the consultant above directly.

(*Only shortlisted candidate will be contacted.)