Benefit:
- OT
- Transportation (Half)
- Social Security
- Provident Fund
- Bonus (Depend on company’s profit)
Responsibilities for:
- Establishing and maintaining relationships with customers
- Executes first call resolution to customer/sales service requests
- Answers customer inquiries related to product questions
- Supports the resolution of outstanding customer concerns
- Confirms order status to customer inquiries made by phone and e-mail
- Highlights customer issues and trends around policy and supply to related teams for decision
- Proactively maintains customer order/information files
- Ensure timely and accurate process of order
- Contacting suppliers and customers related to company’s products and services
- Follows up regularly with prospects and customers and create sales reports
- Supports text editing using text editor software and ensures the task is in high quality and on time delivery to achieve customer satisfaction