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Technical Support Engineer. (Welding)

Job Title: Technical Support Engineer. (Welding)
Contract Type: Permanent
Location: Si Racha
Specialisation:
Industry: Logistics & Trading
Salary: THB 100,000 up (Depends on Experience)
REF: ESB-EQ-37106
Contact Details: K.Surasak (Jack)
Contact Email: Surasak.Sarunrat@jac-recruitment.com
Contact Phone: 038-491-556
Job Published: 22 days ago

Our client, Customer Service Solutions multinational company, is now looking for an experienced candidate to join as the Technical Support Engineer.

 

Job Descriptions:

  • Reports directly to the General Manager. (Expat)
  • Responsible for support of customer applications for welding systems and services provided from Vietnam, Myanmar, Malaysia, Singapore, Philippines and Thailand.
  • Understand customer requirements and convert these to tool operation.
  • Attend conferences and provide technical sales support.
  • Provide technical support during customer conference calls and on-site meetings.
  • Handling all technical enquiries, problem diagnostics, communication and feedback to concerned parties.
  • Provide on-site support at customer sites for installations, training, fault diagnosis and applications support / development.
  • Take ownership and proactively manage technical issues to completion such that they are resolved prior to escalation.
  • Ability to manage / lead customer support projects. Achieve targets on time and on budget.
  • Proactively manage customer expectations to closure, taking into account both commercial and technical perspectives.

 Qualifications:

  • This position is applicable for Thai nationality only. Age 35 years old up.
  • Degree/Master in Mechanical Engineering, Welding Engineering or related Field.
  • At least 10 years of working experience in welding system from multinational manufacturing environment or related.
  • Proficient in English languages both in writing and oral.

 

To apply for this job, click on the apply button or contact the consultant above directly.

(*Only shortlisted candidate will be contacted.)