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Service Manager (AY)

Job Title: Service Manager (AY)
Contract Type: Permanent
Location: Phra Nakhon Si Ayutthaya
Industry:
Salary: THB 80,000
Reference: AY-EQ-40137
Contact Name: K.Yodying (Yody)
Contact Email: Yodying.Thongto@jac-recruitment.com
Job Published: May 23, 2018 13:32

Job Description

Our client is an international company which is a leading regional manufacturer of petroleum and dry bulk tanks and trailers, the company was established in 1995. To support business, they are seeking Service Manager.

 

Responsibilities

  • Following up Warranty job for closure of issue by setting meeting for root cause investigation and determine action for long term improvement.
  • Being gatekeepers who make sure that complaints are valid before accepting customer returns.
  • Handling Quotation and Part Sales, oversea and local customers in order to provide best support to customers, fast feedback on customer quality in formation to the factory.
  • Managing spare part to support part sales and service job.
  • Coordinating with internal team for serving all customer requirements and expectations.
  • Contacting with customers regarding daily issues. And prepare necessary information to customers per their requests, also vendor for customer issue until close loop.
  • Discussing with customers on technical issue and lead customer’s project for enhancement of new business or development.
  • Supporting more projects of Customer Service Strategies.
  • Presenting monthly report, customers the corrective action and following up issues.

 

Qualification:                                                            

  • Bachelor Degree in Engineer with minimum 5 years’ experience in industrial product or relate field.
  • Good customer service mind, meeting sales goal, closing skill, prospecting skill, negotiation, presentation skill, and leadership capability.
  • Must able to work 6 days/week.

 

Working hour : 8.00 AM to 5.00 PM (Mon-Sat) 
Business : Logistic and Tank Trailer Service

 

 

To apply for this job, click on the apply button or contact the consultant above directly.

(*Only shortlisted candidate will be contacted.)