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Project Engineer (Contact Center)

Job title: Project Engineer (Contact Center)
Contract type: Permanent
Location: Bangkok
Reference: TH_JPC_004761[962]
Contact details: Wiyadar Padtum
Contact email: wiyadar.padtum@jac-recruitment.com
Contact-phone: 02-261-1270
Job published: 22 days ago

“Our Japanese client, IT Solution Service Provider, is now looking for an experienced candidate to join as the Project Engineer (Contact Center Implement)”

Type of business (service): System Integration, IT Services Provider

Nationality of Company: Japanese

Location: Wireless Road, Phloen Chit

Working time : Monday - Friday, 8:30 - 17:30 o'clock

Salary Range: 30,000 - 60,000 THB/Month (Depends on Skill and Experience)

Job Description

  • Responsible for technical support
  • Create a presentation file and Bill of materials(BoM)
  • Project Manager for large scale project, coordinate with related parties.

Qualification required

  • knowledge of cisco contact center solution: UCCX, PCCE, UCCE, social miner
  • knowledge of cisco collaboration solution: CUCM, CUPS, CUBE
  • knowledge of Avaya contact center
  • experience in integration with CRM
  • can perform planning, design and project execution
  • can perform troubleshooting on the related tasks
  • basic network knowledge
  • Web API knowledge is an advantage
  • documentation skill
  • enjoy learning new products or solutions
  • Good command in English