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Medical Officer

Job title: Medical Officer
Contract type: Permanent
Location: Bangkok
Specialisation:
Reference: TH_BKK_007509[541]
Contact details: Pacita Phaohusara (Pat)
Contact email: pacita.phaohusara@jac-recruitment.com
Contact-phone: 02-261-8710
Job published: about 2 months ago

Responsibilities

  • Provide expert advice and guidance to team members and using your medical knowledge and experience to assess and ratify claims.
  • Create and maintain a knowledge base to continually develop the level of expertise in the claims team
  • Provide training to maintain existing knowledge and introduce advancements in medicine.
  • Manage relationships with medical facilities, partners and members globally to provide the best possible service.
  • Act as an escalation point for disputed claims.
  • Ensure processes and operational practices are carried out by staff, meeting our customer service expectations. This means driving performance on an individual and corporate level.
  • Join an out of hours senior manager on-call system providing staff with access to expertise, support and decision making.
  • Develop case management capability to fulfil customer and corporate needs as well as supporting fraud identification and reduction.
  • Identify and suggest best practice. Working with managers and supervisors to implement it.
  • Work with fellow managers to identify areas of business development, creating new products and services.

 

 

 

Requirements

  • Bachelor's degree of Medicine
  • More than 3 years of GP expedience in hospital, working experience in insurance company is an added advantage
  • Excellent command of spoken and written English
  • Office hour (8am - 5pm) /5 working days