*70% - Network
- Troubleshooting and hand-on with Cisco Router/Switch Enterprise Product (Configure/support)
- Troubleshooting, manage, and config in Palo Alto, VOIP, DNS, DHCP (Strongly require)
*30% - Client support
- Provide level support and talking with users to determine problems. (First line support)
- Install, configure, test, and maintain operating systems, application software and system management tools.
- Liaise with vendors and other IT personnel for problem resolution.
- Setting up accounts for staff, ensuring that they know how to log in.
- Male/Female 23-27 years old
- Bachelor’s degree in computer engineering, Computer Science, or Information Technology or related fields.
- Experience between 2-4 years.
- Experience in IT Support.
- Experience with Office 365 administration.
- Experience with Window Server administration.
- Experience with Microsoft Intune administration.
- Experience with Palo Alto administration and configuration.