Position: Customer Service / Business Support
Salary Budget: 30-45K
Business Type: Trading - Chemical Business
Location: Phuttharaksa Road, Samut Prakarn
Working Hours: Monday - Friday (8.30 a.m. - 17.00 p.m.)
- Responsible for business support, order management and ensure high satisfactory of customers.
- Provide product and service information to customers, ensure all problem, complaints and enquiry are solved within timely manners.
- Maintain and ensure up-to-date customers' record, account information, price list and orders entry.
- Coordinate with Supply Chain for products availability and inventory stock.
- Arrange shipments and issue shipping documentation.
- Follow up pending payments and invoices.
- Support sales and internal departments.
- Obtained Bachelor's Degree in any fields.
- At least 5 years experiences as a sales support or customer service in industrial, trading, manufacturing businesses.
- Experiences in dealing with shipment - import/export documentation is preferably.
- Proficient in operating Microsoft Office Suit and SAP (SD Module).
- Great coordination skill, customer-oriented, problem solving and analytical skills.
- Good command in English both written and spoken.