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Customer Relation Executive

Job Title: Customer Relation Executive
Contract Type: Permanent
Location: Chon Buri
Industry:
Salary: Negotiable
Reference: TH_JAC_004345
Contact Name: K. Pinpawee (Pookpik)
Contact Email: Pinpawee.Leabthawee@jac-recruitment.com
Job Published: March 05, 2020 17:29

Job Description

Our client is now seeking for Customer Relation Executive who can handle their business in Chonburi

Job Description

  • Responsible for customer relationships after the sale process is complete.
  • Develop customer relations strategy, improve tenant’s database to ensure customers are satisfied with company product and service.
  • Build and maintain long-term relationships with tenants to ensure customer satisfaction and engagement.
  • Expedite the resolution of customer problems and complaints to maximize satisfaction.
  • Monitor lease to ensure all leased are renewed prior to lease expiration
  • Negotiate renewal rental rate and close deal.
  • Act as point of contact for complaints and escalate issues as appropriate
  • Follow up any issues and keep tenants report of any progress to make sure all tenant problems have been resolved.
  • Work with marketing and engineering team to translate customer needs into technical design for product and service improvement.

Qualifications:

  • Bachelor's degree or Higher in MBA, Marketing, Business Administration or other related fields.
  • Excellent communication in English (TOEIC 550 up)
  • Good communication in Japanese (N2)
  • At least 3 years working experiences in customer services or related fields.
  • Pleasant personality and interpersonal skills, service minded and outgoing.
  • Leadership skill and Teamwork, Problem Solving, Critical Thinking Skills, Negotiate Skills
  • Flexible, able to work outside office hours if required.

Working day: Mon – Fri          

 

To apply for this job, click on the apply button or contact the consultant above directly.

(*Only shortlisted candidate will be contacted.)