Position: SERVICE ENGINEER – Packaging Machine
Industry: Food Processing Machine
Location: Bangkok
Salary: 35,000 – 45,000 THB
The Service Engineer will join a team valued for its technical expertise and exceptional service, providing installation, service, repair, maintenance, and upgrades. This permanent position requires a dedication to excellent customer service, the ability to identify cross-selling opportunities, and the preparation of various reports.
Responsibilities:
Perform a diverse range of technical tasks including installation, service, repair, overhaul, preventive maintenance, and upgrades.
Be dedicated to excellent customer service.
Identify cross-selling opportunities by understanding customers’ needs and forward internally to other departments, e.g., sales team.
Prepare working reports for use within the company or for the customer, such as service and audit reports.
Navigate varying work demands under pressure and tight schedules, both independently and as part of a team.
Be flexible, with occasional weekend work, early starts, and late finishes to meet dynamic business needs.
Handle other tasks that may be assigned by Management as the need arises.
Key Qualifications:
Bachelor's degree in Mechatronics Engineering, Mechanical Engineering, or Electrical Engineering.
At least 2 years of experience in the service/maintenance industry.
Detailed knowledge in electrical fault-finding and understanding electrical and pneumatic drawings.
Experience working with packaging machinery and controls such as IPC, PC, and MC controls, Servo, and AC drives.
Experience in Robotic systems and Thermoforming would be a big advantage; comprehensive training will be provided.
Proficiency in English communication