The Senior Quality Assurance (QA) Officer role plays a key part in coordinating regional quality management across automotive production sites and suppliers in Asia. The position covers quality system audits, new model launches, customer quality matters, problem-solving, and continuous improvement initiatives.
Responsibilities
Regional Quality Management
Conduct and monitor quality system audits across production sites and suppliers in Asia
Ensure compliance with IATF 16949, ISO 9001, and internal corporate standards
Consolidate regional quality performance and prepare monthly and quarterly reports
New Model Launch and APQP Support
Lead and monitor Advanced Product Quality Planning (APQP) activities with regional production sites
Review and approve Production Part Approval Process (PPAP) documents, Control Plans, Measurement System Analysis (MSA), Process Failure Mode and Effects Analysis (PFMEA), and process validation
Coordinate with plant teams and customers during pre-production and Start of Production (SOP) phases
Customer Quality Interface
Act as the main point of contact for regional Original Equipment Manufacturer (OEM) quality matters
Manage customer complaints, warranty issues, and quality claims
Support root cause analysis and corrective actions using methodologies such as 8D and 5 Why
Problem Solving and Continuous Improvement
Lead problem-solving activities using 5 Why, Fishbone, and Plan-Do-Check-Act (PDCA) methodologies
Drive regional quality improvement projects and standardisation initiatives
Track and monitor quality Key Performance Indicators (KPIs), including Parts Per Million (PPM), First Pass Yield (FPY), and delivery quality
Requirements
Bachelor’s degree in Industrial, Mechanical, Electrical, or a related engineering discipline
5 to 8 years of QA or Quality Control (QC) experience in the automotive industry
Strong knowledge of IATF 16949, APQP, PPAP, MSA, and Failure Mode and Effects Analysis (FMEA)
Strong English communication skills
Excellent analytical and coordination skills
Regional or cross-country experience will be an advantage
About the company
A Japanese company in the automotive parts industry with regional operations across Asia. The organisation supports automotive businesses through manufacturing, quality management, procurement, marketing, and technical service functions.