The Senior Business Analyst role supports business improvement, system enhancement, and data-driven decision-making initiatives. Working closely with management and business stakeholders, the position gathers and analyses requirements, defines solution approaches, and communicates clear functional specifications to technical teams for delivery under a Waterfall project methodology.
Responsibilities
Engage with senior leaders and business stakeholders to elicit, analyse, and document business requirements, operational pain points, and improvement needs in a structured manner
Translate business needs into clear functional requirements, process flows, and solution proposals, ensuring feasibility and alignment with business objectives
Analyse business and performance data to identify gaps, inefficiencies, and opportunities, and recommend practical system or process solutions
Produce high-quality documentation, including Business Requirement Documents (BRD), Functional Requirement Specifications (FRS), use cases, and workflow diagrams in line with Waterfall standards
Act as the primary liaison between business and technical teams, ensuring requirements are fully understood and accurately handed over for system design and development
Support the Waterfall delivery lifecycle through requirement sign-off, solution walkthroughs, user acceptance testing (UAT) preparation, defect clarification, and change impact assessments
Coordinate with project and technical teams to manage scope, track requirement delivery, and ensure solutions meet approved specifications and timelines
Requirements
Bachelor’s degree or higher in Business, Information Systems, Computer Science, or a related field
At least 4 years of experience in business analysis, requirements gathering, system enhancement, project coordination, or information technology solution delivery
Strong analytical and critical-thinking skills, with proven experience in requirements definition and solution design
Hands-on experience working within a Waterfall or structured Software Development Life Cycle (SDLC) environment is highly preferred
Proactive, detail-oriented, and solution-focused approach, with a strong interest in continuous improvement
Ability to communicate effectively in English
About the company
A Thai company in the container shipping and logistics industry with operations across Asia and other international markets. The organisation provides container shipping, feeder, and value-added logistics services to support regional and international cargo movement.
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