The Quality Assurance/Quality Control Assistant Manager role supports the management of quality assurance, quality control, and quality management systems within a manufacturing environment. The position plays a key part in maintaining compliance, coordinating audits, monitoring quality performance, and driving continual improvement across operations.
Responsibilities
Assist in managing and supervising the Quality Assurance and Quality Control teams to ensure the quality of raw materials, production processes, and products in accordance with company and customer requirements
Promote and continually improve the company’s Quality Management System in alignment with ISO 9001, IATF 16949, ISO 14001, GRS, and RGS standards
Act as the Quality Management Representative, participating in the management, implementation, and monitoring of Quality Management System compliance
Plan and coordinate internal audits, customer audits, certification audits, external audits, and supplier audits, including following up on corrective actions and serving as an internal auditor across all systems
Ensure customer-specific requirements are acknowledged, communicated, implemented, and monitored for compliance
Monitor corrective and preventive actions, support root cause analysis, and apply problem-solving tools such as 5 Why, fishbone diagrams, Pareto analysis, and 8D reports
Prepare, monitor, and analyse quality KPIs while driving improvement projects to reduce defects, scrap, rework, and the cost of poor quality
Analyse risks and opportunities, monitor actions to minimise the occurrence of risks, and follow up on risk control measures
Requirements
Bachelor’s degree or higher in engineering, science, production technology, quality management, or a related field
Experience in Quality Assurance, Quality Control, Quality Management Systems, or quality assurance within a manufacturing environment
Experience at supervisor or assistant manager level, or equivalent, will be an advantage
Experience with ISO 9001, IATF 16949, and automotive core tools, including APQP, PPAP, FMEA, SPC, and MSA
Experience with ISO 14001, GRS, or RGS will be an advantage
Experience conducting internal audits, customer audits, and certification audits
Experience with 8D, root cause analysis, and problem-solving
Experience preparing quality KPIs, risk and opportunity assessments, and management reviews
About the company
A company in the manufacturing industry with operations in Thailand. The organisation produces materials and products for customers across a range of commercial applications.