The Customer Service Executive role plays a key part in supporting daily sales administration, customer requirements, and import and export activities. The position coordinates closely with customers, suppliers, forwarders, and warehouse teams to facilitate shipments, maintain documentation, and support efficient operations.
Responsibilities
Provide daily sales and administrative support, including issuing purchase orders and submitting forecasts
Liaise with customers regarding delivery arrangements and requirements
Coordinate with customers and prepare the required shipping documents
Coordinate with suppliers regarding shipment adjustments, delivery schedules, and logistics arrangements
Work with forwarders on customs clearance processes for import and export shipments
Monitor inventory and payment matters
Support the control and administration of accounts receivable and accounts payable documents
File documents for all necessary permits
Liaise with warehouse teams regarding inbound and outbound shipments and transportation
Perform other duties as assigned by the supervisor
Requirements
Bachelor’s degree in any field
1 to 3 years of experience in sales coordination or a similar position within a related industry
Proficiency in English
Knowledge of Oracle will be an advantage
Japanese language skills will be an advantage
Ability to work effectively in a fast-paced environment
Meticulous approach and positive working attitude
Ability to work independently and demonstrate initiative and responsibility
About the company
A global company operating in the semiconductor and electronic components industry. The company supplies products and supports customers across international markets.