Our client is Plastics Injection Molding Machine. is seeking for Spare Part and Service Coordinator who have background in Service Coordinator or Customer Support , or Administration role, understand in Import & Export document, this position requires close cooperation with service teams, and other branch of the company as well as the production factories in oversea, as below is qualification;
Responsibilities:
- Works closely with the International Spare parts administrations, Service Manager as well as the Spare Part Administrator in the production factories
- Provide spare parts sales support to our sales and service team in Thailand
- Process quotations, PO’s, Orders, Involving and payments for spare parts and communicates to internal and external customers
- Coordinate the handling of claimed parts and the return of defective parts
- Make appointments with customer for service jobs
- Partly price negotiation with customers in Thailand
- Coordinate the import & Export of all spare parts (new order , return, shipment for delivery)
- Follow up quotation from factories in Austria, Korea and China.
- Follow up PO's from customers.
- Issue Invoice, receipt and delivery note to customers
- Follow up payment (pending payment) with customer
- Manages communication with customer in Thailand
- Preparation of shipping documents and arranging shipments of spare parts to regional Engel entities and external customers, Shipping and forwarding agents
- Prepares spare parts monthly reporting
- Other tasks assigned by the Service Director SEA
Requirements:
- Degree in Business Administration or related fields
- Strong technical background desired
- Good level in spoken and written English is a must
- Positive attitude and relationship
- Mature, Proactive, reliable and able to work under pressure
- Good interpersonal and team working skills
- Able to work independently, effectively in multi-cultural environment and handle multi-tasks
- Good computer literacy and Microsoft office application
- Experience of SAP system is an advantage but not essential
To apply for this job, click on the apply button or contact the consultant above directly.
(*Only shortlisted candidate will be contacted.)