The Quality Assurance (QA) Engineer - Korean Speaker role supports product and process quality by managing customer concerns, investigating root causes, and coordinating corrective and preventive actions. Working on site, the position collaborates with customers and multiple internal departments to resolve quality issues and promote continuous improvement within an automotive parts environment.
Responsibilities
Handle customer complaints, claims, and quality issues, including root cause analysis and corrective actions
Prepare and submit 8D reports to customers, following up on corrective actions through to closure
Coordinate with Production, Engineering, Process, Project, and other related departments to resolve quality issues
Support customer audits, customer visits, and quality improvement activities
Monitor and analyse product quality performance and drive continuous improvement
Conduct root cause analysis and implement corrective and preventive actions to prevent recurrence
Ensure product and process quality comply with customer requirements and company quality standards
Support the implementation of APQP, PPAP, FMEA, SPC, MSA, and other quality tools
Prepare quality reports and follow up on quality issues with internal teams and customers
Requirements
Bachelor’s degree or higher in Engineering, Quality Management, or a related field
3–5 years of quality experience within the automotive parts industry, preferably with a Tier 1 supplier
Experience handling customer complaints and claims from original equipment manufacturers
Strong knowledge of 8D, root cause analysis, CAPA, APQP, PPAP, FMEA, SPC, MSA, and IATF 16949
About the company
A global company in the automotive parts manufacturing industry. The organisation manufactures exterior and structural automotive components and supplies products to automotive customers in international markets.