The Engineer - Chinese Speaker role provides technical support for complex printed circuit board equipment and software solutions at customer facilities. Based in Prachinburi, the position covers troubleshooting, repairs, installation, upgrades, and preventive maintenance while working closely with customers and internal engineering and manufacturing teams.
Responsibilities
Perform field service activities involving the troubleshooting, diagnosis, and repair of complex equipment at customer facilities
Resolve equipment installation and upgrade issues
Coordinate equipment schedules to minimise system downtime
Build strong customer relationships, establish technical credibility, and communicate with different levels of customers’ technical organisations
Collaborate with engineering and manufacturing teams to improve system design and performance
Prepare field service reports covering customer support activities and provide relevant documentation to supporting functions regarding recurring problems
Document service and installation activities by completing the required forms, reports, logs, and records
Conduct regular preventive maintenance
Follow applicable safety policies and procedures
Requirements
Bachelor’s degree in Mechanical Engineering, Mechatronics Engineering, Electrical Engineering, Electronic Engineering, or a related field
2–4 years of experience in field service or equipment maintenance, preferably within the semiconductor or printed circuit board industry
Candidates without prior experience may be considered for an entry-level position
Good interpersonal and communication skills, with the ability to understand customer needs
Excellent problem-solving skills
Initiative and the ability to work independently
Ability to work overtime and travel at short notice
Fluency in spoken and written English
Fluency in Mandarin to communicate effectively with Mandarin-speaking customers
Benefits
Transport allowance
Overtime compensation
Additional information
Monthly salary of THB 40,000–70,000
About the company
A global company in the technology equipment industry that develops and manufactures process-control and process-enabling solutions. Its products and services support semiconductor, printed circuit board, and related electronics manufacturing operations.