Our client is a global brand in premium bathroom and kitchen solutions, known for its high-quality design and innovation.
This role supports the Sales team in order processing, shipments, and customer service. This role reports to the Senior Manager in Singapore and work closely with teams in Germany and China.
Key Responsibilities
Provide good and timely customer service to both internal teams and clients
Handle order processing for trade and project customers
Prepare quotations using SAP
Check pricing and stock availability
Coordinate shipments and follow up on deliveries
Follow up on payments and handle LC documents with banks
Keep documents organized and updated in SAP
Monitor orders to ensure on-time delivery and meet monthly targets
Track order progress to support sales forecast
Prepare monthly sales reports
Support general admin work (calls, emails, travel booking, office supplies, etc.)
Coordinate special/custom orders with factories
Support team members when needed
Handle other tasks assigned by the manager
Requirements
Bachelor’s degree in a related field
Experience in customer service, sales support or order processing
SAP or ERP system experience
Good communication skills; able to work with international teams
Organized, detail-oriented, and good at multitasking
Basic knowledge of import/export or LC is a plus
Good English skills
Positive attitude and service-minded
If you are interested, click APPLY NOW. Please note that only shortlisted candidates will be contacted due to the high number of applicants. Thank you for understanding.
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