Our client is a global Freight Forwarding business. They are looking for a potential candidate who can fulfill their requirement as following;
Position : CS Supervisor or Assistant Manager
Business Type : Freight Forwarding
Working day : Mon – Fri 8.30 – 17.30 hrs.
Location : Sriracha, Chonburi
Benefit :
Salary Total Package 40,000 – 65,000 THB/ month (Depend on experience)
Bonus
Provident fund
Insurance
Qualifications:
Bachelor’s degree in Business Administration, Business English, Logistics&Supply chain Management, or related field.
Minimum 5-10 years of Customer Service,Sales and Key Account in the Sea Freight Forwarding field.
Strong knowledge of vessel operations and shipping documentation Freight Forwarding Business.
Good command in English and can communicate with Oversea Customers.
Job description
Coordinate and support sales team activities, freight forwarder ,shipping and
clients to provide professional services.Maintain good relationship with customer, solving problem handling the daily delivery shipment matters and ensure supply of goods on time.
Responsible for receiving customer orders, reconciliation and billing.
Responsible for placing orders with suppliers, and tracking orders to complete the payment, reconciliation with suppliers against payment.
To cooperate within Customs Clearance operation department shipment and intra department with transport and freight (if any) in problem solving, report status and provide.
Communicate customer feedback and insights to relevant teams to drive product and service improvements.
Develop and implement strategies to enhance customer satisfaction and loyalty.
Manage subordinates work load, their attendance and work attitude and evaluate