The Administrative Operations Support Assistant Manager - Japanese Speaker role supports branch operations, delivery platforms, procurement, supplier coordination, and new branch openings. The position also supervises team members, handles operational issues, and provides Japanese translation and interpretation support where required.
Responsibilities
Manage the procurement of delivery ordering devices and coordinate maintenance and repairs
Oversee and update delivery platforms, including menus, images, names, and pricing
Provide guidance, support, and supervision to team members
Translate documents and act as an interpreter when required
Communicate updates and information from shopping malls to branch staff
Receive and manage operational issues from branches, ensuring timely resolution
Prepare branch calendars and communicate important schedules and deadlines
Coordinate with suppliers, including the procurement of materials
Conduct site surveys before new branch openings and provide on-site support as required
Support team operations and perform ad hoc tasks as assigned
Requirements
Japanese language proficiency equivalent to JLPT N3 or above, with certification required
Strong leadership skills, with confidence in decision-making and expressing ideas
Excellent communication and coordination skills
Detail-oriented approach supported by data and facts
Continuous improvement mindset to enhance work quality and efficiency
Flexible, receptive to feedback, and able to collaborate effectively within a team
Proficiency in Microsoft Office applications
Able to travel and work off-site, including at branches and upcountry locations
About the company
A company in the food and beverage industry operating restaurant services in Thailand. Its business includes managing restaurant branches and providing food and beverage services.