The Account Manager role is responsible for developing key accounts and supporting sustainable sales growth. The position focuses on building strong customer relationships, understanding customer requirements, coordinating with internal departments, and identifying opportunities to expand new and existing business.
Responsibilities
Account Management & Customer Relationship
Conduct customer visits and prepare visit reports
Serve as the primary point of contact for assigned customers regarding the company’s business
Build and maintain strong relationships between the company and its customers
Understand customer requirements and coordinate with relevant internal departments
Sales Development & Strategy
Prepare sales strategies for all assigned accounts
Initiate and develop new sales opportunities with new accounts
Secure sales volume, profitability, and long-term business growth
Maintain and expand business with existing accounts
Reporting & Forecasting
Prepare monthly sales forecasts and 3-month rolling forecasts
Prepare monthly Sales Activity Reports
Teamwork & Collaboration
Participate in department activities and support cross-functional tasks
Requirements
Bachelor’s degree in Business Administration, Marketing, Engineering, or a related field
8–10 years of experience in sales, account management, and marketing activities
Strong communication and interpersonal skills
Proactive, responsible, and customer-focused approach
Ability to work independently and manage multiple accounts
About the company
A multinational organisation in the chemicals industry specialising in advanced polymer materials and solutions. With manufacturing and commercial operations supporting local and regional markets, the organisation serves a broad customer base and contributes to the growing demand for advanced polymer applications.